Außerdem wirkst Du bei der Betreuung webbasierter CRM-Lösungen mit, führst Customizing durch und unterstützt beim Managen von Schnittstellen. Du hilfst bei der Anlage von Befragungsprojekten im CATI- und CAWI-Tool und unterstützt bei der Erstellung von Projektreports und Dashboards.
Außerdem wirkst Du bei der Betreuung webbasierter CRM-Lösungen mit, führst Customizing durch und unterstützt beim Managen von Schnittstellen. Du hilfst bei der Anlage von Befragungsprojekten im CATI- und CAWI-Tool und unterstützt bei der Erstellung von Projektreports und Dashboards.
Rhenus Office Systems GmbH sucht in eine/n Business Development Manager für KI-Lösungen im Call-Center-Umfeld (m/w/d) (ID-Nummer: 13685477)
DECON Marketing & Vertriebs GmbH sucht in eine/n Account Manager (m/w/d) - Call Center Jobs Hamburg Voll- / Teilzeit (ID-Nummer: 13651001)
In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.You will drive solutions of complex migrations & integration opportunities and transition programs.In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You need to ensure the software applications environment is well developed and maintained with high quality. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
MPDV Mikrolab GmbH sucht in eine/n Support Manager (m/w/d) (ID-Nummer: 13683816)
Provision bis zu 600 EUR monatl.)Moderne Arbeitsumgebung & Homeoffice-AnteilIndividuelle WeiterbildungsangeboteRegionale Firmenevents & kollegiales MiteinanderBetriebliche Altersvorsorge und VWL Das sind Ihre Aufgaben: Technische Ansprechperson für den Account Manager im 2nd- und 3rd-Level-SupportMitwirkung bei Planung und Umsetzung von IT-ProjektenBearbeitung technischer Anliegen aus dem First-Level-SupportWeitergabe komplexer Themen an Entwicklung, Hersteller oder PartnerPflege und Aktualisierung technischer Dokumentationen und Wissensdatenbanken Das bringen Sie mit: Erfolgreich abgeschlossene IT-Ausbildung (z.
Provision bis zu 600 EUR monatl.)Moderne Arbeitsumgebung & Homeoffice-AnteilIndividuelle WeiterbildungsangeboteRegionale Firmenevents & kollegiales MiteinanderBetriebliche Altersvorsorge und VWL Das sind Ihre Aufgaben: Technische Ansprechperson für den Account Manager im 2nd- und 3rd-Level-SupportMitwirkung bei Planung und Umsetzung von IT-ProjektenBearbeitung technischer Anliegen aus dem First-Level-SupportWeitergabe komplexer Themen an Entwicklung, Hersteller oder PartnerPflege und Aktualisierung technischer Dokumentationen und Wissensdatenbanken Das bringen Sie mit: Erfolgreich abgeschlossene IT-Ausbildung (z.
IT Supporter m/w/d Sie sind IT Systembetreuer, IT Manager, Anwendungsadministrator, IT-Systemadministrator oder IT-Fachbetreuer und suchen am Standort Hamm in Vollzeit nach einer neuen beruflichen Herausforderung im Rahmen der Direktvermittlung?
TKMS Hagenuk Marinekommunikation GmbH sucht in eine/n Product Support Manager (m/w/d) (ID-Nummer: 13764401)
Fieldfisher Partnerschaft von Rechtsanwälten mbB sucht in eine/n Office Support Manager (m/w/d) (ID-Nummer: 13726219)
Quentic GmbH sucht in Berlin, Home-Office eine/n Customer Support Manager (w/m/d) (ID-Nummer: 13719470)
Ecclesia Credit sucht in eine/n Account Manager Support Team (m/w/d) (ID-Nummer: 13751931)
Bosch Gruppe sucht in eine/n Service & Support Manager Energiemanagement (m/w/d) (ID-Nummer: 13677182)
The Stepstone Group GmbH sucht in eine/n Team Manager Sales Support (m/w/d) (ID-Nummer: 13646879)
The Stepstone Group GmbH sucht in eine/n IT Manager (IT Support) f/m/d (ID-Nummer: 13728078)
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
BRUNATA-METRONA GmbH & Co. KG sucht in eine/n Marketing Manager Sales Support (m/w/d) (ID-Nummer: 13671942)
Kern & Stelly Medientechnik GmbH sucht in Hamburg eine/n Account Manager / Sales Support (m/w/d) (ID-Nummer: 13555354)
Technical Support Manager (m/w/d) HIER WERDEN SIE ARBEITEN: Sie sind auf der Suche nach einer neuen beruflichen Herausforderung? Dann sind Sie bei uns genau richtig!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Bertrandt AG sucht in eine/n Project Manager (m/w/d) – Expert Support Center (ID-Nummer: 13731580)
Railpool GmbH sucht in eine/n Sales Support Manager (m/w/d) Teilzeit (befristet) (ID-Nummer: 13723749)
Für unseren weltweit tätigen Kunden, einen Spezialisten im Gesundheitsbereich, suchen wir eine/n Teamassistenz / Office Manager (m/w/d). Ihre Aufgaben Termin- und Ressourcenmanagement Vor- und Nachbereitung sowie Dokumentation von Meetings, Workshops und Veranstaltungen (Planung von Regelmeetings, Raumbuchung, Einrichtung Videokonferenz, Dokumentation etc.)
Rheinmetall Waffe Munition GmbH sucht in eine/n Integrated Logistics Support (ILS) Manager (m/w/d) (ID-Nummer: 13187252)
Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Deploy, install, and manage Kubernetes clusters in on-prem and hybrid environmentsConfigure and maintain GitOps Workflows, Helm/Kustomize, and artifact registries in restricted networks Design, operate, and lead incident response for the observability stack (Prometheus, Grafana) and enforce disaster recovery Harden environments with network segmentation, mTLS, IAM, and vulnerability remediation Produce compliance documentation, runbooks, and train agency and client teams on operations Excellent skills with SRE/Plaform Engineering/DevOps, on-call ownership, and operating production systems Delivered services for regulated customers (public sector, finance, healthcare) Worked directly with customer IT/security teams and handled compliance audits Familiar with data privacy obligations, logging, and legal evidence standards Kubernetes operations (on-prem/hybrid) with GitOps, Helm/Kustomize, infrastructure automation (Ansible, Terraform) and Google Cloud Observability tooling (Prometheus, Grafana, Loki, OpenTelemetry) and incident response practices A highly motivated team and an open way of communication Ihr Kontakt Ansprechpartner Romy Noetzold Referenznummer 864855/1 Kontakt aufnehmen E-Mail: romy.noetzold@hays.de Anstellungsart Freiberuflich für ein Projekt
Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Deploy, install, and manage Kubernetes clusters in on-prem and hybrid environmentsConfigure and maintain GitOpsWorkflows, Helm/Kustomize, and artifact registries in restricted networks Design, operate, and lead incident response for the observability stack (Prometheus, Grafana) and enforce disaster recoveryHarden environments with network segmentation, mTLS, IAM, and vulnerability remediationProduce compliance documentation, runbooks, and train agency and client teams on operations Excellent skills with SRE/Plaform Engineering/DevOps, on-call ownership, and operating production systemsDelivered services for regulated customers (public sector, finance, healthcare)Worked directly with customer IT/security teams and handled compliance audits Familiar with data privacy obligations, logging, and legal evidence standardsKubernetes operations (on-prem/hybrid) with GitOps, Helm/Kustomize, infrastructure automation (Ansible, Terraform) and Google CloudObservability tooling (Prometheus, Grafana, Loki, OpenTelemetry) and incident response practices A highly motivated team and an open way of communication Ihr Kontakt Ansprechpartner Romy Noetzold Referenznummer 864855/1 Kontakt aufnehmen E-Mail: romy.noetzold@hays.de Anstellungsart Freiberuflich für ein Projekt
Manss GmbH Frischeservice sucht in eine/n IT Anwendungsbetreuer / Application Manager / IT Support (m/w/d) (ID-Nummer: 13727909)
nox Germany GmbH sucht in eine/n Business Development Support Manager Corporate Accounts (m/w/d) (ID-Nummer: 13731597)
ESCP Business School Berlin sucht in Berlin eine/n Student Experience Manager (all genders) - Visa and Residence Support (ID-Nummer: 13741598)
Manage and qualify incoming sales enquiries and provide administrative support to the sales team. Serve as the primary contact for after-sales service enquiries in the UK, coordinating next steps including appointment scheduling and material deliveries.
Your role Design, implement, and optimize SAP S/4HANA FI/CO solutions based on business requirements Configure and customize SAP FI/CO module, develop specifications, and support cutover, go-live, and hypercare Collaborate with stakeholders and technical teams to deliver solutions and act as a liaison Identify and implement process improvements, provide incident support, and resolve recurring issues Develop and execute test plans, manage defect tracking, and support user acceptance testing Create and maintain documentation Ensure compliance with company policies, industry standards, and data security Stay updated on SAP trends and propose innovative solutions Your profile Experience in SAP business process improvement, system integration, configuration management, testing, service and data management Ability to work collaboratively in cross-functional teams and delivering SAP solutions to your stakeholders Adherence to occupational safety, quality management, environmental protection, and IT security guidelines Strong analytical and problem-solving skills Excellent communication and presentation abilities Proficiency in project management methodologies (e.g., Agile) Attention to detail and commitment to delivering high-quality solutions Fluent language skills in German and English Look forward to Mobile and flexible working, 30 days of vacation, and the option of 20 days of workation (within the EU) Individual onboarding and personal and professional development opportunities supported by our People Development Team Company health management with fitness and sports offerings (EGYM Wellpass, sporting events, health weeks) Employer contribution to capital-forming benefits Latest-generation mobile devices, also for private use Additional benefits for you in the form of capital-forming benefits, bicycle leasing, discounted leasing of new IT equipment for private use, and corporate benefits We look forward to hearing from you!
Rheinmetall Electronics GmbH sucht in eine/n Integrated Logistics Support (ILS) Manager Maritime Systeme (m/w/d) (ID-Nummer: 13669345)
Gemeinsam tun wir alles dafür, dass unser Team auch in Zukunft Optima, das Beste ist. #wecareforpeople. Als Technical Support Manager (m/w/d) sind Sie Teil von Optima Pharma Containment und wirken bei der Entwicklung maßgeschneiderter Isolatoren und weiteren Reinraumtechnologien mit.
Material Support Manager (d/m/w) Faszination Luftfahrt - Ready to take off! Für unseren langjährigen Geschäftspartner AIRBUS suchen wir Sie als neuen Mitarbeiter der Tintschl Technik GmbH!
YOUR PROFILE: Attention to Detail: High level of accuracy in handling documents and reporting. Multitasking: Ability to manage multiple responsibilities simultaneously while maintaining quality of work. Supportive Nature: Collaborative attitude with a willingness to assist team members and adapt to varying needs.
YOUR PROFILE: Attention to Detail: High level of accuracy in handling documents and reporting. Multitasking: Ability to manage multiple responsibilities simultaneously while maintaining quality of work. Supportive Nature: Collaborative attitude with a willingness to assist team members and adapt to varying needs.
Ludwig Erhardt Nachfolger GmbH & Co. KG sucht in Karlsruhe eine/n IT Operations Manager (m/w/d) IT Support / IT Managed Services (ID-Nummer: 13476427)
Experience – 5 to 9 Years 5+ years of development experience with IBM FileNet and Datacap technologies. 5+ years of development experience with Java, J2EE, JSF, web services and JSON. 3+ years of development experience with IBM case manager. 2+ years of Application support experience with document management systems. Solid understanding of IBM FileNet product s and best practices.
B. als Fachinformatiker für Systemintegration (m/w/d) , IT-Systemkaufmann/-frau (m/w/d) oder eine vergleichbare Qualifikation mit entsprechender Berufserfahrung Erste praktische Erfahrung im First-Level-Support und in der Systemadministration Sehr gute Kenntnisse in der Administration von Windows-Servern und Clients Grundkenntnisse in Netzwerktechnik , Firewalls , Routing , VPN und WLAN Idealerweise Erfahrung im Bereich TK-Anlagen Führerschein der Klasse B Deine Vorteile: Eine Anstellung in einem hochmotivierten Team mit geregelten Arbeitszeiten und Stundenausgleichskonto Zusätzliche Prämien von bis zu 13.260 € jährlich, abhängig von Ihrer persönlichen Leistung Bis zu 36 Urlaubstage Ein strukturiertes Onboarding und umfassende Einarbeitung Zugang zur internen Akademie und zahlreiche Weiterbildungsmöglichkeiten sowie Hersteller-Coachings 30 € Zuschuss im Monat für Ihre Sport- und Fitnessaktivitäten Kurze Entscheidungswege, flache Hierarchien und Du-Kultur – bis zur Geschäftsleitung Ein gelebtes Herzlichkeitsprogramm durch unseren Feel-Good-Manager Wertschätzung, eine echte Wohlfühlatmosphäre und regelmäßiges Feedback kununu Score / BleckmannSchulze: 4,9 - Weiterempfehlung: 100% : „Die Recruiter sind freundlich, professionell, emphatisch, sie unterstützen und sind verständnisvoll!
B. als Fachinformatiker für Systemintegration (m/w/d), IT-Systemkaufmann/-frau (m/w/d) oder eine vergleichbare Qualifikation mit entsprechender Berufserfahrung Erste praktische Erfahrung im First-Level-Support und in der Systemadministration Sehr gute Kenntnisse in der Administration von Windows-Servern und Clients Grundkenntnisse in Netzwerktechnik, Firewalls, Routing, VPN und WLAN Idealerweise Erfahrung im Bereich TK-Anlagen Führerschein der Klasse B Deine Vorteile: Eine Anstellung in einem hochmotivierten Team mit geregelten Arbeitszeiten und Stundenausgleichskonto Zusätzliche Prämien von bis zu 13.260 € jährlich, abhängig von Ihrer persönlichen Leistung Bis zu 36 Urlaubstage Ein strukturiertes Onboarding und umfassende Einarbeitung Zugang zur internen Akademie und zahlreiche Weiterbildungsmöglichkeiten sowie Hersteller-Coachings 30 € Zuschuss im Monat für Ihre Sport- und Fitnessaktivitäten Kurze Entscheidungswege, flache Hierarchien und Du-Kultur – bis zur Geschäftsleitung Ein gelebtes Herzlichkeitsprogramm durch unseren Feel-Good-Manager Wertschätzung, eine echte Wohlfühlatmosphäre und regelmäßiges Feedback kununu Score / BleckmannSchulze: 4,9 - Weiterempfehlung: 100%: „Die Recruiter sind freundlich, professionell, emphatisch, sie unterstützen und sind verständnisvoll!
Gemeinsam tun wir alles dafür, dass unser Team auch in Zukunft Optima, das Beste ist. #wecareforpeople Als Technical Support Manager (m/w/d) sind Sie Teil von Optima Pharma. Dabei wirken Sie bei der Entwicklung und Fertigung intelligenter Turnkey-Abfülllösungen inklusive Isolator und Gefriertrockner für die Pharma- und Biotech-Industrie mit.
Stellenbeschreibung Du bist ein wahres Organisationstalent und liebst es, wenn alles an seinem Platz ist? Dann werde Teil unseres Teams als HR Manager Support & Services (m/w/d) und sorge dafür, dass bei uns alles rund läuft! Bewirb dich einfach und schnell über WhatsApp unter: 01711007844 ✔️unbefristeter Arbeitsvertrag ✔️Stundenlohn 21,90 – 23,40€ ✔️Einsatzort: Hamburg ✔️Weihnacht- und Urlaubsgeld ___________________________________________________________________ Deine Aufgaben als HR Manager Support & Services (m/w/d) Abwickeln operativer HR-Prozesse und Bereitstellen fach- und fristgerechter Informationen und Beratung für Führungskräfte und Mitarbeitende.
Working closely with satellite services, local NHS Consultants and internal teams—including the Patient Services Manager, Quality Manager, Finance Officer and General Manager—the position supports effective contract management, timely responses to patient enquiries and continuity of care across commissioned services.
Herzlich willkommen bei der Dekra Arbeit. Werden Sie Teil unseres Teams als Project Manager Integrated Product Support (m/w/d) bei unserem Kunden in Kiel. Ihre Aufgaben: Führung des Teilprojekts Integrated Product Support (IPS) in der Vertriebsphase Verantwortung für Bid Management: Erstellung von Angebotsspezifikationen, Mengengerüsten und Terminplänen Analyse von Stakeholder Requirements und Überführung des Liefer-/Leistungsumfangs in System Requirements Zentrale Schnittstelle zwischen IPS-Bereich und Projekt; fachliche Leitung des Angebotsteams Vertretung des Teilprojekts IPS gegenüber internen und externen Stakeholdern Koordination der Fachabteilungen und Sicherstellung eines konsistenten Angebots IPS Ihr Profil: Abgeschlossenes technisches oder wirtschaftliches Studium (z.
Über 400 Mitarbeiter agieren schon heute nach dem Prinzip der Weiss IT Solutions: “Zuverlässig für unsere Kunden, kompetent und flexibel in der Umsetzung!” Ob als IT-Servicetechniker, Account Manager oder Mitarbeiter im Service Desk – wir schreiben Tag für Tag die Erfolgsgeschichte unseres Unternehmen weiter. Und wann kommst du zu uns?
Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.